The health and safety of patients, caregivers and colleagues are our highest priorities. Our patient support teams are committed to ensuring that patients have timely and seamless access to treatment and all patient support services. Our personnel are trained to practice appropriate patient interaction and hand hygiene techniques and use full personal protective equipment when providing in-person patient support. We are respecting any restrictions on external visitors at the cancer centers, hospitals and research institutions we serve.

We are following the guidance of the World Health Organization, the Centers for Disease Control and Prevention, and local health authorities and are working to minimize the spread of COVID-19 through work-at-home policies for employees who are not directly involved in operations or patient support. We have implemented staggered schedules, where appropriate, and are committed to maintaining flexibility for our colleagues as they care for their health and their families.